Dealing with difficult clients is a common part of many jobs, but some encounters are so outrageous they push workers to the breaking point. In this article, we\u2019re diving into 12 jaw-dropping moments where entitled clients made employees seriously consider quitting. From unreasonable demands to outright disrespect, these stories highlight the kinds of situations that make even the most patient workers throw in the towel.<\/p>\n
1.
\n\u201cI work as a waitress. Once, I was serving a couple that was constantly arguing. As they were leaving, I reached for the bill and noticed the woman taking the tip and putting it back into her wallet. I asked if something was wrong, and she said, \u201cYou did a great job. But I\u2019m not about to leave extra money when we already spent enough tonight.\u201d<\/p>\n
2.
\n\u201cI used to work in retail. I had a customer who was in often and was very needy. She usually just talked to sales associates without buying anything. I was ringing her up, and she requested that every item individually be double bagged in case it ripped. She had a ton of items and there was one that I forgot to double bag. After she went out to her car, she stormed back in, threw her ripped bag up on the counter, and started yelling at me in front of other customers for not bagging it correctly. The item was a small bathroom rub with no sharp corners, and heavy bags usually ripped from the handles. I\u2019m pretty sure she tore it open by hand when she saw it wasn\u2019t doubled up. My manager calmed her down by letting her talk about it for 20 minutes. She must be pretty lonely.\u201d BreadAndCheez \/ Reddit<\/p>\n
3.
\n\u201cI was working for a small ISP as phone tech support when this very entitled woman called. She was not very cooperative with troubleshooting and asked for a tech to come out on a service call. Ok, I set up the first available appointment for her, scheduled 2 days out. She blows up and insists I arrange an appointment today. I start to explain that that would mean bumping someone\u2019s existing appointment but she isn\u2019t having any of it. She names my boss\u2019s boss by name, claims to be a personal friend, and says she\u2019ll get me in trouble with the boss if I don\u2019t give her what she wants. Something clicks in me and I decide this woman has had all the help she\u2019s getting from me. I flat state I can\u2019t give her an earlier appointment. She asks to speak to my supervisor, and I refuse. She asks for my name, and I refuse (I had given my name at the beginning of the call but of course, Ms. Entitlement hadn\u2019t paid attention). She was furious, I politely said goodbye and hung up.
\nNow, my company records all customer service calls. Potentially, I could have got in trouble for this, but I never heard another word about it.\u201d DanTheTerrible \/ Reddit<\/p>\n
4.
\n\u201cLive in a small town, worked in a Fish and Chip shop (one of two in the town). People in the town believed we were in massive competition with the other shops, but we weren\u2019t. So, on the rare occasion whenever a customer got angry they would simply exclaim \u2019Well, I\u2019m going to \u2019insert supposed competitor\u2019s name here\u2019 instead, and I won\u2019t be back.\u201d Like it was a big deal and would hurt our feelings\/business. We would simply tell them that we don\u2019t want them back, and they should enjoy the food from the other shop.
\nWe owned both shops.\u201d ToxicHazard- \/ Reddit<\/p>\n
5.
\n\u201cNot me, but my manager. A woman comes in every Sunday\u2026 and complains every Sunday. This past time, she said, \u201cI won\u2019t be coming back.\u201d And he goes, \u201cAlright, I\u2019ll see you next week.\u201d MichelleDeaEst \/ Reddit<\/p>\n
6.
\n\u201cA friend of mine serving a table and the kid is around 8-10. Gives her an adult glass for her apple juice. Dad says he doesn\u2019t want her to have all that sugar so he needed to take it away and come back with a kids-sized one. My friend replied that the glasses are the same size, the adult size just looks bigger because they have thick bottoms. The dad responds \u2018The adult glass is bigger and like I said I don\u2019t want her to have all that sugar\u2019.
\nMy friend gives a super deliberate exaggerated nod, says nothing, and marches to our little service alley behind the bar and re-emerges with a kids cup, sets it down beside the glass, picks up the glass, and pours the adult glass lifting it progressively higher until the last drops he drops from like a foot over the glass and walks off to the kitchen without even looking at the guy like he didn\u2019t even exist.\u201d Labelk***d \/ Reddit<\/p>\n
7.
\n\u201cMy brother was a waiter and was working with a really difficult woman. She ordered the salmon and asked when it got to her table if it was farm-raised. She got mad at him because he didn\u2019t mention that the salmon was farm-raised when she was ordering even though it clearly states that it is farm-raised on the menu. She ordered the chicken to replace the salmon and my brother said \u201cI have to warn you, it\u2019s farm-raised\u201d. LemonInAGlass \/ Reddit<\/p>\n
8.
\n\u201cWay back in the day when I worked in food service we had a customer who got a salad and when she was finished placed one of her hairs in the bowl to get it refunded, and got the complimentary \u201cI\u2019m sorry\u201d free bakery item. She did this every day. Finally, the manager sat down at her table and told her this was her last day eating in the cafe, they would refuse her refund today and refuse her service in the future. She started to say something about the customer always being right and he just put up a hand to cut her off and said, \u201cYou cause us to lose money every day. You\u2019re not our customer, and you are no longer welcome here.\u201d Unknown author \/ Reddit<\/p>\n
9.
\n\u201cWe have sweet biscuits with icing on top. Every weekend this lady comes in and wants them fresh, with extra icing. But every time something is wrong, the main complaint being it\u2019s too cold, probably due to the extra icing being on top of it, which we have told her repeatedly. Well, this last time she came in, we gave her the biscuit, fresh out of the oven, loaded down with icing, and she still says it\u2019s cold. The manager tells her the only way to get it any hotter would be to melt the icing in the microwave, which we refuse to do. The lady demands to know why. My manager says, \u201cBecause sugar is hot when it\u2019s heated up like that and no matter how much you deserved it, I don\u2019t want to give you an excuse to have a lawsuit against us.\u201d Beccavexed \/ Reddit<\/p>\n
10.
\n\u201cWork for a moving company, customers always get mad when we don\u2019t have the equipment available for them when they show up last minute with no reservation. \u2019Well, I\u2019ll just go to (competitor\u2019s name)!\u2019 Would always reply with exact directions \u2019Great they are a block north, on the right side. You can\u2019t miss \u2019em.\u2019 Never failed to get a disgusted scoff, but we would always see them again in an hour or so to set up a reservation when competitors didn\u2019t have any equipment either.\u201d Kathyt92 \/ Reddit<\/p>\n
11.
\n\u201cI was working the counter at a ski resort\u2019s cafe. This teenage douche came up with french fries and said that he didn\u2019t bring any money, so could he just have them for free? I said nope, and he said \u2018But I\u2019m a good customer.\u2019 And I said okay but fries are for paying customers, and proceeded to take them away from him and pop one in my mouth right in front of him. He had nothing to say to that but his friend apologized to him. When I turned around all of my co-workers were in awe of how perfect the moment was.\u201d DeliciousMrJones \/ Reddit<\/p>\n
12.
\n\u201cI worked at Target a few years ago. When it\u2019s time to close a speaker warns you 15 or so minutes early. This lady is going threw clothes at the speed of a snail. Taking her sweet time. Recording plays again we are closing. I walk up to her and pretend I know sign language and start fake signing. She asks, \u201cWhat are you doing?\u201d I replied, \u201cI\u2019m sorry I thought you were deaf.\u201d Gorsham \/ Reddit<\/p>\n","protected":false},"excerpt":{"rendered":"
Dealing with difficult clients is a common part of many jobs, but some encounters are so outrageous they push workers to the breaking point. In this article, we\u2019re diving into 12 jaw-dropping moments where entitled clients made employees seriously consider quitting. From unreasonable demands to outright disrespect, these stories highlight the kinds of situations that … <\/p>\n